Customer Service Representative
Desjardins Insurance Agent Team Member 
Location: Milton, ON
Part Time  | In-Office

Start a Meaningful Career with a Team That Values You
Are you a people person who loves helping others and thrives in a fast-paced environment? Do you enjoy building relationships and offering solutions that truly make a difference?
We are looking for a Customer Service Representative to join our growing Desjardins Agency team. You’ll play a key role in delivering outstanding customer experiences while supporting the growth of the business. If you’re ready to be part of a dynamic and supportive team, this could be the perfect opportunity for you.

What You’ll Be Doing

Build connections with clients through warm, value-based conversations

Respond to inquiries related to insurance availability, eligibility, policy changes, claim submissions, and billing

Schedule appointments and identify customer needs to recommend the right insurance solutions

Work collaboratively with the agent to support marketing and business goals

Deliver prompt, accurate, and friendly customer service that builds loyalty


What You Bring to the Table

Sales or customer service experience (retail, telemarketing, inside/outside sales) preferred

Proven ability to meet performance targets or sales goals

Strong communication skills — verbal, written, and active listening

Positive, proactive mindset with strong problem-solving skills

Passion for providing exceptional service and going the extra mile

Organized and able to manage multiple tasks effectively

Comfortable presenting products and services to clients

Property & Casualty license (OTL preferred) or willing to obtain

Must be available 20 to 30 hours per week
Must have reliable transportation 
Must be eligible for the company and regulatory requirements  including but not limited to: 650 and above credit score, no bankruptcies, no criminal record or charges past or pending
Must have excellent written and oral English language skills

Why Join Us?

Be part of a high-performing, client-focused team

Learn and grow with mentorship and on-the-job training

Work in a professional, supportive, and collaborative environment

Opportunity for long-term career growth and advancement within the Desjardins network

Competitive compensation and incentive opportunities


Ready to Build Your Career with Purpose?
If you’re looking for a role where you can grow, make an impact, and be part of a winning team, we want to hear from you.
Apply now and let’s start the conversation.
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

Insurance Advisor
Desjardins Agent Team Member
Location: Milton, Ontario
Full-Time | In-Office with Hybrid Potential

Build a Meaningful Career with Unlimited Potential
Are you driven, people-focused, and passionate about helping others? Join a top-performing Desjardins Agency and take your career to the next level as an Insurance Advisor. This is more than a job – it’s a career with real growth, great earning potential, and the chance to make a meaningful impact on the lives of our clients every day.
We’re looking for an energetic, motivated professional who thrives in a fast-paced environment and is ready to grow with a successful, award-winning agency.

What You’ll Do

Engage with warm leads from existing clients, inbound calls, and online inquiries

Identify customer needs and recommend tailored insurance and financial solutions

Handle policy updates, billing questions, claims support, and general inquiries with care

Build lasting client relationships through value-based conversations and exceptional service

Collaborate with the team to meet individual and agency marketing goals

Attend networking events and conduct  outbound follow-up with leads


What You Bring

Sales experience (inside/outside, retail, or customer service) preferred

Proven success in meeting sales goals or quotas

Excellent communication skills – verbal, written, and active listening

Strong interpersonal skills and a passion for customer service

Licensed (or willing to become licensed) in Property & Casualty and Life Insurance (LLQP)

Highly organized, proactive, and solution-focused

Ability to attend networking events, be able to work occasional nights and weekends
Have reliable transportation 
Must have exceptional written and oral English language skills
Strong initiative 

Why Join Our Team?

Be part of a supportive and high-performing team  with experience ranging from 2 to 30+ years

Work with an Agent who has been established for 25 years

Our agency offers all lines of insurance and financial services, and we’re licensed to serve all of Ontario

Join a team recognized with multiple performance awards within the Desjardins Agency Network

We offer growth potential and access to a long term, rewarding career

What’s in It for You?
 Compensation & Earning Potential

$47,000 base salary 

Commission + annual bonus

Uncapped earning potential – $60,000+ achievable with moderate performance

Perks & Benefits

2 weeks paid vacation (with tenure-based increases)

5 paid personal/sick days

Health and Dental benefits
Life rewards:  gift cards, extra incentives such as days off, etc


Ready to Grow with Us?
This is your opportunity to build a long-term, rewarding career in a respected organization where your effort is recognized and your success has no ceiling.
Apply today and take the next step toward a career where you can grow, thrive, and make a difference.
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.